ADT Medical Alert is a part of ADT Security Services, a company that has been in business for 140 years as American District Telegraph. Today, ADT Medical Alert and On-the-Go personal emergency response systems provide seniors with immediate access to help along with home and GPS location monitoring. 


ADT has an estimated 8 million subscribers overall, where they rely on various communications and security systems. Based in Boca Raton, Florida, ADT develops and sells monitored home security systems and mobile apps, as well as ADT Medical Alert personal emergency response systems for seniors. By providing their services, ADT Medical Alert helps seniors stay independent with reliable hardware and a medical emergency response service. 


All Medical Alert systems allow the wearer to contact highly-trained U.S.-based emergency response operators with the push of a button. The operator then determines whether to get in touch with one of their pre-designated contacts or to call 911 for help. If you press the button and can’t speak, ADT will immediately dispatch 911 assistance. 


ADT’s three emergency response systems for seniors are the Medical Alert Basic, Medical Alert Plus, and On-The-Go Emergency Response. Here, we have brief descriptions and as well as prices for all three options. It’s also worth noting that ADT may offer discounts sometimes, for both loyal customers as well as caregivers after a year of service. 


  • ADT Medical Alert Basic: if you are looking for a simple base unit in your home with two-way communication and an emergency button, ADT Medical Alert Basic is an affordable and reliable option. You will pay around $29.99 per month for this service. 
  • ADT Medical Alert Plus: this system works very much like the Medical Alert Basic option with emergency help from the base unit or wearable devices but uses a cellular network instead of a landline. This will cost around $35.99 per month. 
  • ADT On-The-Go Emergency Response System: this is ADT’s mobile solution for active seniors who are frequently away from home. Like ADT Medical Alert Plus, this system uses the AT&T cellular network for communication. This system costs $39.99 per month. 


ADT does not charge fees for shipping or activation for their Medical Alert or On-The-Go systems, but they do charge you a monthly service fee. ADT doesn’t require any contracts from its customers, and you can cancel at any time. Also, ADT Medical Alert Systems are designed to be easily installed and can be set up on your own, but you can get professional installation for an additional charge. All three ADT systems come with a lifetime warranty for damage, so even if you drop or damage a component, it can be replaced free of cost. However, there is no coverage for lost wearables or base units.