The Verizon SureResponse medical alert system was a wireless personal response system that can be used both inside and outside of the home. This private emergency alert system was practical and stylish. It includes a belt clip and can also be worn as a bracelet or pendant.


What Happened to Verizon’s Medical Alert System?


Unfortunately, Verizon discontinued the SureResponse system back in 2014, and it was indeed a great device in theory—offering GPS, cellular activity, and more. However, feedback from customers who have used this product indicated that the system had many flaws. Some of these flaws include poor design, lack of water resistance, battery life was dismal, and others. Because of these issues, Verizon had no choice but to discontinue the device. 


What Were the Features of Verizon’s Medical Alert System?


Verizon’s SureResponse system included a 24-hour emergency response service, GPS location services, cellular connectivity through Verizon Wireless, and others. 


Alternatives to Verizon Medical Alert Systems


There have been many reliable alternatives to Verizon’s old medical alert system. The newer methods have a variety of updated features that weren’t available on Verizon’s former network, such as: 


  1. Bay Alarm Medical

The best-recommended alternative to Verizon’s SureResponse System, Bay Alarm Medical, offers 24-hour professional monitoring. They provide trained responders that can contact family members, caregivers, or your local 911 services in the event of an emergency. Bay Alarm also offers caregiver tracking for an extra $10 per month. The Caregiver GPS Tracking Portal lets caregivers check on a loved one’s location via an online platform. Caregivers can also set up notifications to receive alerts if a loved one leaves the area. 


  1. MobileHelp

MobileHelp is another excellent alternative to Verizon’s medical alert system. The MobileHelp Solo is the most similar to the SureResponse System. Like Verizon’s discontinued medical alert device, this one offers 24/7 emergency monitoring, two-way communication insider your home, and GPS location-based technology. In this way, you can get help both while you are at home and while you are on-the-go. Fall detection is also available as an add-on for an extra $10 a month—this system relies on AT&T’s cellular network. 


  1. Medical Guardian

Medical Guardian offers several medical alert systems, with the Active Guardian being their newest device in their lineup. It is also similar to Verizon’s old medical alert system; like the SureResponse system, the Active Guardian is a lightweight all-in-one device that features GPS location services—it also operates via AT&T’s reliable cellular network. The Active Guardian offers a variety of other features such as WI-Fi and optional fall detection. It comes with a charging cable, magnetic lanyard, and an accessory clip.  


  1. GreatCall

If you are looking for a reliable all-in-one device, then GreatCall’s Lively Mobile is a great alternative.  It has everything that the Verizon SureResponse system features and much more, including patented GPS location services, 24/7 medical monitoring, and a waterproof design. All of Great Call’s medical alert devices include access to the 5Star service—this urgent response service can connect you to roadside assistance, affordable rides, board-certified doctors, and registered nurses. You can even get order medication refills via the service.