Bay Alarm Medical Review

Add-ons like wall buttons and fall detection. On-the-Go and In the Car plans are great for seniors, young children, or teenage drivers.


Bay Alarm is a family-owned company specializing in home security. They have been in operation for over 70 years. Bay Alarm prides themselves on customer satisfaction and they have dedicated employees who work hard to make continuous improvements to their services.

Bay Alarm Medical offers comprehensive monitoring plans for all lifestyles. Their customer care consultants go through extensive background checks in order to handle your privileged information securely. You’re in good hands with Bay Alarm Medical, no matter which plan you choose.

Monitoring Features

Bay Alarm Medical offers a variety of monitoring services and equipment to older adults that want to stay in their homes. The following are some of our favorite ways that Bay Alarm Medical provides emergency monitoring to those living with medical conditions or ailments.

CSAA Five Diamond Certified: Bay Alarm Medical’s headquarters is in California. In addition, they have two CSAA Five Diamond Certified call centers in Utah and Idaho. These call centers are full backups of each other, and in the even one goes offline, you’ll get continuous support from the other. Even their backups have backups for your ultimate peace of mind.

Services in 170 Languages: Anyone can have access to affordable and reliable care with support services in 170 languages. Bay Alarm Medical provides these services from not one, but three call centers. They provide continuity of service in the event of a power outage. You get reliable, consistent care in any language.

Simple to Install: Every device is easy to install. You can install your own service in 5-10 minutes by plugging it in and following the instructions. Using other features like caregiver tracking, app setup, and medication recording may take a bit more time to get used to, but in the long run, you’ll be able to use premium services at an affordable price.

Built-In Backup Battery: Every Bay Alarm Medical plan comes with a built-in backup battery. With a minimum of 32 hours of backup battery life, you’re covered in the event of a power outage. Plus, the battery automatically recharges itself when the power comes back, so you have peace of mind in any situation.

Medical Alert Plans

Bay Alarm Medical offers a variety of medical alert pricing plans to allow older adults to safely remain in their own homes. To help you decide if it’s the right medical alert service for you, Bay Alarm Medical offers a 30-day trial and free activation with all of their plans.

In the Home: This plan is designed for home use with a 1000-foot range. It comes with a base unit and a pendant. Bay Alarm’s In the Home plan starts at $19.95 per month.

On-the-Go: This plan is designed for seniors who lead an active lifestyle outside of the home. It comes with a GPS-enabled device for caregiver tracking and 24/7 help at any time, in any location. If you are a parent wanting to track your child’s walk home from school, this is also a great option for you. Bay Alarm Medical’s On-the-Go plan starts at $29.95 per month.

On the Road: This plan is designed for use in the car. It comes with a crash-test-certified device that plugs into your car’s AC outlet. You can program the device with a profile for every driver containing medical history, allergies, blood type, and medications. In the event of a crash, this information is sent to emergency responders, so they know who you are before they arrive. They also receive information on the severity of the collision. Caregivers can use the app to track the vehicle and see trip information, making it great for teenage drivers, too. Bay Alarm Medical’s On-the-Go plan starts at $29.95 per month.

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The Good

As with all of our editor reviews, we put Bay Alarm Medical through its paces, so you don’t have to waste your time or money. Let’s take a look at some of our favorite Bay Alarm Medical monitoring service benefits…

Automatic Fall Detection

Fall detection is available to add to any Bay Alarm Medical plan. The optimized button is intended to reduce the number of false alarms. It will trigger an automatic call if it detects a high-impact fall, giving you access to help even if you can’t reach the button.

Wall Buttons

With every Bay Alarm Medical plan, you have optional wall buttons. You can get as many as you need. With extra strength double-sided tape, you can stick them in any area where you don’t want to wear your pendant, like the shower. Place a wall button in a convenient location for help anytime.

Free Monitoring for Spouses

For just $2 extra for an additional help button, you can get free monitoring for a spouse on any plan. Where some services charge an extra monthly fee to monitor a second person, Bay Alarm Medical will cover both of you for the same low monthly price.

Portable Equipment

Even the plans designed for home use are portable. With Bay Alarm Medical, you can unplug your equipment and take it anywhere. Whether you’re going on vacation or visiting friends in another state, you’ll always have access to the help you need. Stay protected wherever you go!

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The Bad

We found that fall detection isn’t as sensitive with Bay Alarm Medical devices as it is with other companies. But to be honest, the fact that only high-impact falls are registered to be a better alternative to false alarms like you see so often with many of the other medical alert services currently on the market.

Bay Alarm Medical outsources their call center operations to a third party. When you call them, the representative you speak to is not directly employed by Bay Alarm Medical. However, all of their call centers are in the U.S., they are CSAA Five Diamond Certified, and they provide excellent call quality.

The Bottom Line

Bay Alarm Medical provides comprehensive plans for every lifestyle with add-ons like wall buttons, caregiver tracking, and complimentary spouse coverage. Even though the fall detection isn’t as sensitive as others, you still get great service and features, and for very reasonable pricing each month.

So, what’s our recommendation? If you’re looking for helpful features for aging family members or even help keeping track of your teens, you should check out Bay Alarm Medical. Don’t forget that you can try any of their plans free for a full month. You’ll be able to enjoy the coverage you need, the features you want, and all the benefits you deserve with Bay Alarm Medical.

Protect everyone in your family with Bay Alarm Medical and try it risk-free for a full 30 days!

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