Customized home warranty coverage. Pricing to fit your budget. 24/7 support and claims filing. Online portal for account management.
First American is a company providing essential financial services for homeowners. They offer title insurance, lender solutions, real estate data solutions, home warranties and insurance, trust services, and much more. The company has been in operation since 1889 and has deep roots in helping homeowners with every aspect of the home buying and ownership process.
First American’s home warranty and insurance divisions have been leading the industry for over 30 years. They have an excellent reputation for providing quality plans with extensive coverage and great service. The plans include flexible payment options and customizable coverage based on zip code.
First American offers many ways to protect your investment by covering common home repairs to help keep your house safe and sound. The following are some of our favorite First American Home Warranty coverage features.
Refrigerator Coverage: Have you ever woken up in the morning only to find that your milk is curdled, your leftovers are ruined, and your freezer is defrosting? All of the sudden you need to store your food somewhere else before the rest of it goes bad, and you need help fixing your refrigerator as soon as possible. With First American, you know you’ll either get it fixed or replaced in a timely manner, so you can get back to fresh food and healthy meals.
Washer and Dryer Coverage: Nobody wants to handwash or line dry all of their clothes. But when your washer or dryer bite the dust and you can’t afford a replacement, you may have no choice. First American Home Warranty has you covered, so you can keep your family’s clothes cleaned and pressed.
Cooktop Coverage: When the burners on your cooktop stop heating or the glass breaks, you need to get it fixed right away. You can’t cook without it, meaning you’ll be eating carry out until you can afford to fix or replace it. But First American will ensure you won’t wait long, with the hottest cooktop coverage around.
Oven Coverage: From cooking food unevenly to warming up at the incorrect temperature, your oven can do some things that make it really hard to prepare food by the recipe. If your oven starts to go downhill, First American Home Warranty will cover the cost of getting it fixed by pros or replaced.
First American offers multiple extended home warranty coverage plans. To help you decide if it’s the right home warranty provider for you, First American offers you a free quote by zip code, so you get the most accurate pricing and the best value.
Basic Plan: The basic plan provides essential appliance coverage for your refrigerator, washer, dryer, cooktop, oven, and more. For a customized quote and full coverage options, contact First American Home Warranty by phone or email.
Premier Plan: The premier plan provides coverage for all essential appliances in the Basic Plan plus heaters, plumbing, electrical, water heaters, and more. For a customized quote and full coverage options, contact First American Home Warranty by phone or email.
As with all of our editor reviews, we put First American through its paces, so you don’t have to waste your time or money. Let’s take a look at some of our favorite First American Home Warranty benefits…
No Coverage Limits
With some home warranty providers, they limit the amount of money you can put toward each repair. That means there is a dollar limit assigned to each appliance which may or may not cover the full cost. With no age limits or limits to the number of claims you can file, you will have coverage for any appliance with First American. If they can’t repair it, they will replace it.
Online Homeowner’s Center and Blog
The First American online homeowner’s center gives you easy access to your account. You can access the portal at any time to track your claims, view contract details, renew your warranty, or manage your preferences. They also post regularly to their blog with maintenance and repair tips for homeowners to reduce the probability of a malfunction.
Budget Protection
By subscribing to a home warranty, you can build repairs into your monthly budget. You always know how much is coming out and you won’t experience any unnecessary expenses. First American Home Warranty allows you to prepare for an unchanging monthly expense and protect your budget from a large, one time hit that could be detrimental to your savings.
24/7 Claims Service
You can call First American to file a claim 24 hours a day. Their 24/7 service hotline has friendly and experienced customer service representatives who go through thorough training and screening to make sure they provide the best support possible. All repair work is guaranteed for 30 days, and if multiple items need care, they can be added to the same service call.
First American only has two warranty plan options. Many other companies have more plan options, as well as additional coverage you can add on if needed. However, First American has comprehensive coverage and they base your monthly premium on your zip code. You know you’re getting the best coverage at the best value in your specific area.
Coverage from First American varies by zip code. Their website doesn’t offer a list of all covered items because it depends on where you live. They also don’t cover all 50 states. What they do provide is the best prices because they won’t charge you for an appliance you don’t need. For instance, if you live in an area of the country where you don’t need an air conditioner, it won’t be covered in your plan and you won’t pay for it.
First American Home Warranty offers essential appliances with optional premium coverage for major systems. They have a limited number of warranty plans, but they provide comprehensive coverage by zip code and an excellent value.
The bottom line is that if you’re looking for a customized home warranty plan, First American is a great choice. Because they provide coverage and pricing by zip code, you’ll get exactly what you need and nothing that you don’t.
Enjoy customized coverage and peace of mind with a home warranty from First American!
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Amar B.
When we most needed their services (air conditioning not functioning), they hid behind guidelines to not help even one bit. They refused to try and find a contractor for us over the weekend saying we have to wait 1-2 business days and its not their problem if the assigned contractor doesn’t work over the weekend. Their call center personnel were extremely rude. So much for customer service! This is after i paid them for 2 years and never had a service call.
First American is a fraud company. Don’t trust them.
Maya
I’ve attempted to utilize my warranty service 4x within the year I’ve had it, and on 3 of the occurrences, it was for the same exact issue. I had a plumbing issue and a contractor came out, I paid the fee, they “repaired” the issue, and the same issue occurred the next month. Since it was the same issue, I made another service request and advised no fee should be charged because the issue recurred within the prior repairs warranty. Delmar Plumbing came out, provided no invoice, was late on multiple occurrences, would schedule an appt and never show up, and there were often times where I had no idea what was next. First Am. and myself were unable to contact him on multiple circumstances. He would come up with erroneous costs, no proof and made claims to First Am. which resulted in them denying the claim. I never received notice of the denial and had to keep calling around to figure out when my plumbing issue would be fixed. I called 4/21/21 and was told it was denied and they read the denial letter to me. Based off what she read, I specifically explained where the claim should’ve still been covered under my warranty but Brittany with Support said she couldn’t say anything more, it’s already denied, then she transferred me to a line where no one answered. I decided to find my own contractor to fix the issue but inquired on if First Am. would reimburse me and instead, they advised they’d send someone else out to revisit the issue and determine at that point. I didn’t even bother since their contractors are already highly questionable. First Am works with terrible contractors and they want you to use their contractors only. I verified with Support that my 2nd visit fee would be waived since it was the same issue that occurred the next month but still I received a bill. I figured this would be removed as advised and instead, I receive a collections notice from an outside agency. I attempted to request service for a different issue today but was told I couldn’t until the prior fee was paid. How can a company outsource your fee to a Collections Agency then continue to try to receive payment from you directly? So if I pay First Am. money of which I was already not responsible for, the collections company would still harass me for payment since they weren’t the ones to collect it as they were outsourced to do. I called 8/17/21 and spoke with Gloria who first said I had to pay Now in order to submit any requests. She then claimed it would be a deferred payment and I could submit a request after 2 hours. Later in the convo, she said her supervisor (whose name she claimed she didn’t have) didn’t approve a deferral. After requesting to escalate, she instantly claimed I would be able to submit a request within 1 hour. At that point, I wished her a good day and said I’ll find someone else it fix my issue asap instead of playing games with a company that I no longer find reputable. I will never recommend this company to anyone.