LifeFone Review

Easy to use monitoring devices. Take it with you anywhere you go. No activation or setup fees. Provides a wide range of tools for caregivers.


LifeFone has a long history in the medical alert business. Founded in 1976, LifeFone has over 40 years on the market. It offers reliable services and great customer service. Customers know when they’re dealing with LifeFone, they’re getting the best.

After being in business for over four decades, LifeFone has established a solid reputation not only with its users but with healthcare professionals, as well. LifeFone has friendly representatives and is well-known in the medical alert market as a brand you can trust.

Monitoring Features

LifeFone offers a variety of monitoring services and equipment to older adults that want to stay in their homes. The following are some of our favorite ways that LifeFone provides emergency monitoring to those living with medical conditions or ailments.

Great Range: Technology is great, but it has limitations. When you or your loved one experiences an emergency, you want to be sure the monitoring equipment works. LifeFone’s monitoring station offers a range of 1,300 feet, so you can be sure that if something does happen, emergency services will be notified.

In-House Monitoring Team: LifeFone provides its own monitoring team, so you don’t have to worry about being directed to a third-party service when you need to reach someone. You’ll get access to compassionate team members 24 hours a day. LifeFone’s customer care team wants to help you with any issues that may arise.

Back-up Battery: In the event of a power cut or outage, it’s good to know that your LifeFone solution has enough battery to get you through it. LifeFone’s base station boasts a battery life of at least 32 hours. So in the event that a storm knocks out power, you know LifeFone has you covered until it is restored.

LifeFone Mobile App: With the LifeFone mobile application, you or your loved one can use their smartphone as a mobile alert system. This means you can let your family know you’re okay whether you’re puttering around at home or out painting the town red.

Medical Alert Plans

LifeFone offers a variety of medical monitoring pricing plans to allow older adults to safely remain in their own homes. To help you decide if it’s the right medical alert service for you, LifeFone offers contract-free service, a money-back guarantee, and free equipment.

At-Home Landline: LifeFone’s basic package is its At-Home Landline option, which starts at $24.95 per month. As long as you have an existing landline, you’ll get all the standard features LifeFone provides. This includes 24/7 professional care assistance and a long-lasting battery backup. This system includes a pendant which can be worn as either a watch or necklace.

At-Home Cellular: If your home doesn’t have a landline, or you prefer not to use one, then the LifeFone At-Home Cellular option is for you. The system, which starts at $30.95 per month, works with LifeFone’s cell network, so you don’t have to worry about having it connected. As with the landline option, users receive a pendant for constant monitoring.

At-Home and On-the-Go: With the At-Home and On-the-Go package, users aren’t restricted to their homes and they don’t need landlines. By using LifeFone’s cellular network (AT&T), users can travel anywhere in the U.S. with peace of mind that they’ll have support if needed. No additional cellular fees are charged, as everything is part of the $36.95 monthly fee. LifeFone offers an attractive GPS voice pendant necklace.

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The Good

As with all of our editor reviews, we put LifeFone Medical Alert & Medical Alarm through its paces, so you don’t have to waste your time or money. Let’s take a look at some of our favorite LifeFone monitoring service benefits…

Nationwide Coverage

If you choose to go with either of the On-the-Go plan options, LifeFone stays connected to you through their own cell phone service, not yours. LifeFone has a preferred partnership with AT&T, so you know you have emergency response service protection, no matter where you go.

Personalized Emergency Care

We really like that LifeFone allows for unique and personalized emergency care instructions. This means if an issue arises, the LifeFone agent will know exactly how to help you based on the situation. You can work with LifeFone to design and customize a plan that works for you and your loved ones.

Total Monitoring Portability

Whether you’re headed south for the winter, going on vacation, or moving to Mexico, you can take LifeFone with you. Its portability means you don’t have to worry about keeping your service when you move from one place to the next. All it takes is a call to LifeFone to have them reactivate your service in your new location.

Lifetime Warranty

Every LifeFone piece of hardware is backed by their lifetime warranty. That means if something happens to your equipment, you can just send it to LifeFone and they’ll be sure to quickly replace it at no charge to you.

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The Bad

LifeFone offers a wide variety of add-on features to its plans. So much so, it can be overwhelming trying to determine what you do or don’t need. However, it’s worth having additional options instead of no options at all. While it might be a challenge, you can find add-ons that fit your lifestyle and provide exactly the service you need.

While some like to point out that LifeFone does not offer a chat support option, the site does offer both email and phone support. It also allows you to create your customized emergency instructions on the site. LifeFone gives you support 24 hours a day, every day of the year, so you know someone will always be there to help when you need it most.

The Bottom Line

LifeFone is a medical alert company with plenty of experience and expertise in considering the details of senior care. The equipment LifeFone provides is attractive, easy-to-use, and well-designed. It’s great that there are several options for many different lifestyles.

With LifeFone, you’ll receive exceptional customer service, great features, and plenty of add-on options. LifeFone shows that they’re committed to helping during emergencies and improving everyday life for their users. In our opinion, LifeFone genuinely cares about the well-being of their customers and making things easier for caregivers.

Check out LifeFone for your 30-Day free trial and experience everything it has to offer!

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